Community Roll Call

When inviting installers, repair technicians, or any other services(s) into your home or apartment there are several things to consider. Although the majority of companies are honest and law abiding, an “In Home” visit can expose you to theft, burglary, or worse. Taking simple precautions and preparing for an in home visit is simple.

Whether your furnace or hot water heater needs service, you are having cable, satellite, or telephone service installed, or you are considering a home repair or improvement, there will occasions when you invite a stranger into your home or apartment.

Before considering a company, get to know your contractor:

• Use reputable companies that are established in your community.
• Use references from family, friends, and neighbors
• Research companies through the Better Business Bureau
• Use insured companies who conduct background checks on their workers
• Compile a list of companies before the need arises so you make sound decisions

Calling For Service

• When making the appointment ask the name or names of the employee(s) coming to your home
• Ask the exact time you can expect the employee(s) and if they can call just before arrival
• Get a description of the service vehicle(s)

Prepare Yourself and Your Home

• Hide easy to carry away valuables
• Do not “brag” about or “Show off” valuables or collectables
• Have a family member or friend with you during the visit if you are uneasy being alone

Upon Arrival

• Look for marked company vehicle
• Look for employee uniforms and photo identification
• Keep employee(s) under observation and limit access to unnecessary areas
• Be suspicious of employees who appear more concerned about your belongings than their job


If at anytime during a service visit you become uncomfortable, ask the worker(s) to leave.

If you feel you have been the victim of a crime, call local law enforcement immediately.